At Shree Shyam Gems and Jewellery, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you browse our website, purchase products, or contact us. By using our services, you agree to the practices described below.
1. INFORMATION WE COLLECT
Personal Information
- Full Name
- Billing & Shipping Address
- Phone Number
- Email Address
Order Information
- Products purchased
- Transaction history
- Tracking details & courier partner information
Technical Information
- IP address (for security & fraud prevention)
- Browser/device details (via cookies)
Note:
We DO NOT store sensitive financial details such as:
- Credit/Debit card numbers
- CVV codes
- UPI/Wallet PIN
- Net banking credentials
All payments are handled securely by trusted payment gateways.
2. HOW WE USE YOUR INFORMATION
We use the collected data for:
- Processing and delivering your orders
- Providing shipping updates
- Improving our website experience
- Responding to inquiries
- Preventing fraud or unauthorized transactions
- Complying with legal requirements
We never sell or share your personal data with third parties for marketing.
3. COOKIES & TRACKING
We use cookies to:
- Improve website performance
- Remember cart items
- Analyze traffic
- Show relevant offers
You may disable cookies anytime, but some website features may not work properly.
4. DATA SHARING
We may share your details only with:
- Courier partners
- Payment gateway providers
- IT & analytics services
Only limited and necessary information is shared for processing your orders.
5. DATA SECURITY
We implement strong security measures including:
- SSL-protected data transfer
- Secure servers
- Limited staff access
- Regular security scans
6. YOUR RIGHTS
You may request:
- Access to your personal data
- Correction of details
- Deletion of data (unless legally required)
- Opt-out from promotional messages
Contact us at support@shreeshyamgem.in
7. CHILDREN’S PRIVACY
We do not knowingly collect information from individuals under 18.
8. INTERNATIONAL USERS
If you access our site from outside India, note that your information will be processed in India.
9. CHANGES TO THIS POLICY
We may update this policy as needed. Updated versions will appear on this page.
10. CONTACT US
For privacy-related concerns, contact:
📧 support@shreeshyamgem.in
📞 +91-8114433483, +91-9929486398