Last Updated: 10/11/2025
ORDER PROCESSING
- All orders are processed within 1–2 business days.
- Orders placed after 3 PM are processed the next day.
- Tracking details will be sent via email/SMS.
DOMESTIC SHIPPING (India)
We ship via:
- Professional Courier
- Maruti Courier
- DTDC
- India Post
Delivery Time:
- Metro Cities: 3–7 days
- Remote Areas: 8–12 days
INTERNATIONAL SHIPPING
Shipped via:
- DHL
- FedEx
- Aramex
Delivery Time: 10–15 business days
Custom duties/taxes must be paid by the customer.
TRACKING
Tracking link will be provided after dispatch.
For tracking issues email: support@shreeshyamgem.in
DELIVERY ATTEMPTS
Courier will attempt delivery twice.
If unclaimed, customer must collect from courier office.
DAMAGED PACKAGES
If the parcel looks tampered:
- Do NOT accept it
- Record a video
- Contact us immediately with proof
DELAYS
Delivery may be delayed due to:
- Weather
- Strikes
- Customs
- Logistics issues
SUPPORT
📧 support@shreeshyamgem.in
📞 +91-8114433483, +91-9929486398